Fill out our contact form and we will reply to you within 24 hours on working days.

After placing your order, you can no longer modify or cancel it yourself. Do you still wish to change something or cancel your order? Please contact us within 2 hours to discuss the possibilities. We aim to answer your questions within 24 hours on working days. Please do not forget to mention your order number and what you wish to change.

You can pay with Bancontact, Ideal, Klarna, Visa, Mastercard, Paypal, Google Pay, Apple Pay, American Express, Shopify Shop. Feel free to contact us if you don't see your desired payment option listed. We will gladly look for a solution.

We aim for a delivery time of 2-5 business days. This may vary during busy periods, holidays, or transport strikes.

You will receive an order confirmation immediately after placing your order. You will receive a track and trace code when your package is handed over to the carrier.

Free shipping from 50 euros

If your order is less than 50 euros, you pay:

Belgium, Netherlands, and Luxembourg = 7.95 euros.
France and Germany = 9.95 euros.

Belgium, the Netherlands, Germany, Luxembourg, France.

Please feel free to contact us if your country is not listed. We will investigate the possibility of delivering to you.

Has your package still not been delivered after 7 working days? Please contact us via the contact form. Please provide us with your order number, name, and, if you have it, the track and trace code. We will then contact the carrier on your behalf.

Did your item arrive damaged? Please take a photo as proof and contact us within 24 hours via the contact form. Together, we will find the best solution for you!

Fill in the return form. We will contact you with further instructions. Return costs are for the customer.

You can submit a return request up to 14 days after receiving your package via the return form on the website. We will send you an email with further information on how to return your product.

No, a product can only be returned unused and in its original packaging.

No, a product can only be returned unused and in its original packaging. Take care of the box or tag so that it is not damaged.

Once we receive your return, we will check it for damage or signs of use. Make sure your return is well-packaged so it cannot break. If everything is in order, we will refund the paid amount for the product. You will receive an email at that time. We do our utmost to process your return within 5 working days.